Mainland UK

Delivery Times

• Standard Delivery: 3–5 business days

• Priority Delivery: 1–2 business days

  Place your order before 12pm and we’ll aim to ship it the same day!

Just a heads-up: we don’t ship over weekends or bank holidays, so please allow a little extra time during these periods.

Delivery Costs

• Orders under £50: £3.99
• Orders over £50.01: Free
• Priority Delivery: £7.99

We do our best to keep stock levels accurate on our website. If something’s out of stock, it’ll be marked as on backorder. This info updates from our live system, though there may be the odd delay.

If your order includes a backordered item, we’ll get in touch to confirm the expected lead time. Your full order will ship once everything’s ready to go.

We use APC, DPD, or Royal Mail to ship your order.

Royal Mail parcels are sent via 48-hour tracked service—you’ll get tracking details once delivery has been attempted.

**Delivery outside of Mainland UK (including

Ireland, Northern Ireland, Guernsey & Jersey)**

Delivery Times

• Standard Delivery: 5–10 business days (maybe more if outside of Europe)

  We’ll aim to ship your order the same day we receive it, but weekends and bank holidays may cause slight delays.

Delivery Costs

• Shipping costs are calculated at checkout once you’ve entered your delivery address.

We ship to most countries worldwide! If you don’t see your country listed at checkout, just drop us a message at hello@bruhl.co.uk and we’ll let you know if we can deliver to you.

It’s also worth checking if there’s a local dealer in your country who might be able to supply the items directly.

Customs & Import Charges:

When your parcel reaches the border, you may be contacted to pay customs tax.

We’re not able to influence or estimate these charges in advance.

If you choose not to accept the delivery, the courier fee will still apply. Once the item is returned to us, we’ll refund the cost of the products—please allow 5–10 business days for this to reach your original payment method.

Lost or Damaged Parcels

If your delivery has not arrived within 72 hours of receiving your tracking information, please contact us as soon as possible. We will then liaise with our courier to investigate the issue.

Please note that any claims for lost or missing parcels must be reported to us within 72 hours of the tracking information being issued. If we are notified after this period, we may be unable to raise a claim with the courier and, as a result, may not be able to offer a refund or replacement.

Cancelling an order, returns and refunds

To cancel an order, or to return an item, see our Refund policy.